Terms of service

Terms of Service

This website is operated by ELAIA Jewelry. Throughout the site, the terms “we”, “us” and “our” refer to ELAIA Jewelry. By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service.

By agreeing to these Terms of Service, you also confirm that you have read, understood, and accepted our Pre-Information Form, Distance Sales Agreement, Privacy Policy, Return & Refund Policy, and Shipping & Delivery Policy.

1. Online Store Terms

By placing an order through our website, you confirm that you are legally able to enter into a purchase agreement and that the information you provide is accurate, complete, and up to date.

You may not use our products for any illegal or unauthorized purpose.

2. Products

ELAIA Jewelry offers jewelry and related accessories. We make every effort to display product colors, materials, sizes, and details as accurately as possible.

Please note that colors may appear slightly different depending on your screen settings, lighting, and device.

3. Prices and Payment

All prices are shown in the currency displayed at checkout.

We reserve the right to update product prices at any time. The price confirmed at checkout is the price that applies to your order.

Payment must be completed before your order is processed and shipped.

4. Orders

After placing an order, you will receive an order confirmation by email.

We reserve the right to cancel or refuse an order if there is an error in pricing, stock availability, payment verification, shipping information, or suspected fraudulent activity.

If your order is cancelled after payment, you will be refunded to your original payment method.

5. Shipping and Delivery

Shipping and delivery are handled according to our Shipping & Delivery Policy.

Delivery times are estimates and may vary due to courier delays, customs procedures, holidays, or circumstances outside our control.

6. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

For hygiene reasons, earrings cannot be returned or exchanged unless they arrive damaged, defective, or incorrect.

7. International Orders

If you place an international order, you may be responsible for customs duties, import taxes, or additional charges required by your country.

These fees are not included in the product price or shipping fee unless clearly stated at checkout.

8. Intellectual Property

All content on this website, including product images, text, logos, branding, graphics, and design elements, belongs to ELAIA Jewelry or is used with permission.

You may not copy, reproduce, distribute, or use our content without written permission.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Limitation of Liability

ELAIA Jewelry is not responsible for indirect, incidental, or consequential damages arising from your use of our website or products.

Nothing in these Terms limits any consumer rights that cannot be excluded under applicable law.

11. Changes to These Terms

We may update these Terms of Service from time to time. Updates will be published on this page with a revised “Last updated” date.

12. Contact

For questions about these Terms of Service, please contact us:

ELAIA Jewelry  
Email: elaiajewelry.e@gmail.com